About Shipping

Global Logistics & Seamless Delivery

AIWP is dedicated to providing robust and scalable global logistics solutions. Our international shipping framework ensures reliable delivery to your destination, regardless of geographic location. We operate a dual-origin fulfillment model, dispatching orders directly from our strategic warehouses in China and the United States via Standard and Express service tiers. This approach is engineered to optimize transit efficiency and cost-effectiveness, delivering a superior end-to-end customer experience.

Strategic Fulfillment Network

To maximize operational efficiency and reduce last-mile delivery times for our global clientele, we have implemented a sophisticated dual-warehouse distribution network:

  • Asia-Pacific Logistics Hub (China): Serving as our primary fulfillment center, this facility manages inventory and dispatches orders to destinations across Asia, Europe, and key international markets.
  • Americas Distribution Center (USA): This dedicated facility streamlines supply chain operations for customers throughout North and South America, ensuring significantly reduced lead times and enhanced delivery reliability within these regions.

Our intelligent order management system automatically routes each shipment from the optimal fulfillment node based on the delivery address, guaranteeing the most efficient transit path and competitive shipping rates.

Shipping Service Tiers

We offer two distinct shipping methodologies to accommodate varying delivery requirements:

  • Standard Shipping: An economical solution ideal for non-urgent deliveries. Transit windows are destination-dependent, typically ranging from 7 to 20 business days. This service includes full parcel tracking capability.
  • Express Courier Service: Recommended for time-sensitive shipments. This premium, door-to-door service features expedited handling and typically achieves delivery within 3 to 7 business days, supported by comprehensive, real-time tracking and visibility.

Freight Costs & Transit Estimates

All applicable shipping charges and estimated delivery timelines are dynamically calculated and transparently displayed during the checkout process. This calculation is based on your selected service tier, total shipment weight/dimensions, and final destination. Important considerations:

  • All stated delivery timeframes are business day estimates and exclude weekends, public holidays, and potential customs processing delays.
  • For international consignments, the recipient is responsible for any applicable import duties, taxes, or customs clearance fees as mandated by the destination country’s regulations. These are separate from AIWP’s shipping charges.

Shipment Tracking & Support

Upon dispatch of your order, you will receive a shipping confirmation email containing your unique tracking number and a link to monitor your shipment’s status. You may track your parcel directly on our website or via the carrier’s official portal.

For any inquiries regarding logistics, customs, or delivery status, our dedicated customer support team is available to provide assistance. Thank you for partnering with AIWP.